Privacy Policy

Stardust Casino Canada (hereinafter "the site" or "we") is committed to protecting your personal information and respecting your preferences regarding the use of such data. This privacy policy sets out how we collect, use, protect, share, transfer, and store your personal information.

Collection of Personal Information

When you create an account on our website or mobile application (collectively referred to as "our site"), make deposits or withdrawals, play games, participate in promotions, or interact with us through any means (including but not limited to, phone calls, emails, chats), we may collect various types of information about you. This data might include:

• Identification and contact details such as name, address, email address, telephone number;
• Passwords and account access details for our site or related services;
• Financial information including credit/debit card numbers, online payment method credentials (e.g., PayPal), bank account numbers, and other transaction records.
• Device-specific identifiers like IP addresses, device type, browser settings, operating system information, geolocation data, and mobile network-related details.

We also track your interactions with our site through various means such as cookies, session logs, and server-side technologies to ensure smooth user experience. Cookies used on the website are necessary for maintaining sessions when users log in securely using SSL/TLS encryption standards set by reputable CA suppliers like Cloudflare or Let's Encrypt, firewalls, DDoS mitigation services.

Use of Personal Information

We collect personal information primarily to:

• To manage and provide you with a safe gaming environment.
• Verify your identity for regulatory compliance purposes such as age checks at sign-up or deposit requirements when making wagers exceeding limits in the jurisdiction where these may be enforced by law;
• Provide customer support efficiently through live chats, emails, phone calls that can connect customers directly via their pre-designated numbers and mobile apps available on App Stores like Apple’s iOS Store for mobile devices compatible with iPhone etc., Google Play marketplace supporting Android platforms.
• Send marketing messages related to promotions offered within Canada.

Sharing of Personal Information

We may share your personal information:

• With regulatory bodies or their authorized agents, such as provincial authorities in Ontario (AGCO) and iGaming Ontario under its respective licenses;
• To third-party service providers for the purpose of facilitating transactions, security monitoring, analytics services including Google Analytics;
• For anti-money laundering ("AML") checks through our compliance division.In accordance with applicable law.

Storage of Personal Information

We use robust database management practices, including cloud-based storage with reputable service providers (such as Amazon Web Services ("AWS") who have a Data Protection Policy that ensures all data is stored safely), and physical security measures such as access controls for our facilities to safeguard user information from unauthorized parties both physically on premises at servers worldwide which include advanced protection mechanisms against threats like DDoS attacks designed specifically for websites offering gambling services.

Confidentiality and Data Security

The security measures implemented to protect your data from unauthorized parties are continuously reviewed and updated by our IT team who utilize their expertise using industry standard practices. Access controls within various areas including physical on-premises storage ensure privacy protection for sensitive customer information stored either locally or via secure servers.

Data Retention Period

We will hold onto your personal data only as long as it is necessary to achieve the purposes we mentioned in our collection, and no longer than what's permissible under applicable laws regulating the gaming industry within Canada including but not limited to Ontario’s provincial regulations covering such activities subject also potential modifications coming forth from further guidance issued elsewhere relevant jurisdictions worldwide.

Changes To This Policy

We might revise this privacy policy at any time by posting a new version on our website or in our mobile application, which would make it accessible for all users upon successful login sessions after completion of required updates according to changes implemented throughout updates done over periods spanning no more than six weeks usually three months annually whenever significant alterations become necessary based requirements changing.

Effective Date

The terms stated above apply since your first interaction with the site, and you agree that by continuing use beyond introduction these regulations shall govern all transactions undertaken after effective date specified in relevant clause within jurisdiction according regulation compliance maintained continually.

By signing up to play games or entering any other agreement for services provided hereunder; You hereby grant consent allowing us processing above personal details collected when registering completing required verifications, fulfilling various purposes related gaming activities ongoing participation ensuring safe experience offered environment through necessary regulatory actions measures protecting individuals involved complying fully applicable law regulations covering our operations.

In compliance with Privacy Principles guidelines outlined under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), we make sure all procedures implemented on this website protect user confidentiality.